CMMS for in-house maintenance teams
Stop chasing work orders. Start closing them.
OnSync replaces the spreadsheets, group texts and paper trails your maintenance team is already tired of. One system for requests, work orders, preventive maintenance, parts and purchasing.
14-day trial of the bundles you pick. Card required, cancel anytime.
Plans start at $27/mo plus $9 per technician. People who only submit requests are always free. See pricing · Watch the 1-minute tour
Today · Plant B
3 live · 09:42- Live
- 3
- Open
- 14
- Assigned
- 6
- Overdue
- 2
- Daisy RiveraWO-1038 AHU-3 filters, ClosedWO-1042 Boiler 2, Live
- Marcus LeeWO-1047 Dock door 4, LiveWO-1051 Chiller PM, Assigned
- Ana OrtizWO-1029 Press 7 leak, OverdueWO-1055 Compressor 1, Waiting on parts
01Product tour
From request to closed, in one place
Watch one repair go through OnSync: someone on the floor reports it, a supervisor approves it, a technician fixes it from their phone, and the asset keeps the history.
- Request: Anyone can report a problem. Pick the building and the asset, say what is wrong, flag the safety needs, and submit from the web or a phone. Requestors are free.
- Approve: Supervisors approve it in one click. New requests land in one queue. Approve one and it becomes a work order, with the asset and the details already filled in.
- Assign: Assign it and it is on their phone. Pick a technician and a time. The job shows up on their iPhone straight away, offline or not.
- Work: Technicians work it from the floor. They tick off the checklist and log the parts they pull from stock. With no signal, updates queue on the phone and sync later.
- Close: Closed, with the whole history kept. Every step, part and person is saved on the asset, and the next preventive maintenance is already on the schedule.
Technicians keep working offline. Updates sync when the iPhone is back in signal.
Requests, work orders, parts and purchasing live in one system, so the problem someone reports is the job your team closes, with the history kept on the asset.
14-day trial of the bundles you pick. Card required, cancel anytime.
Why teams switch
1
system from request to closeout
Requests, work orders, closeout, and reporting, with no more toggling between tools.
Offline
ready on the phone
Technicians keep working without signal. Updates queue on the iPhone and sync when it reconnects.
Live
status, office to shop floor
What a supervisor assigns is what the technician sees on their phone, with roles deciding who sees what.
Made for maintenance teams in
- Manufacturing
- Facilities
- Energy
- Municipal Operations
- Fleet Operations
- Healthcare Facilities
- Small crews just starting out
02Who it is for
Everyone on the team gets the screen they need
Roles decide what each person sees, so the requestor, the technician and the supervisor each open an app built for their part of the job. You only pay for the people who do the work.
RequestorsFree
Report a problem in under a minute
- Submit from the web or the phone app
- Pick the building or asset it is about
- See the status without calling the shop
Technicians$9/mo
Their day, on their iPhone
- Only their own work orders, in order
- Forms, checklists and photo capture
- Works offline and syncs when back in signal
Supervisors$20/mo
See every job and who has it
- Drag-to-assign agenda board
- Preventive maintenance that schedules itself
- Overdue and live work at a glance
Purchasing and storesBy role
Parts on the shelf, spend on budget
- Inventory, tool checkouts and reservations
- Requests to RFQs to purchase orders
- Budgets with alerts before you overspend
03Compare
Why teams switch from older CMMS tools
Every month on a legacy system is another month of missed work orders, invisible spending, and field crews ignoring the tools.
| Focus area | OnSync | Legacy stack |
|---|---|---|
| How work flows | Request to Work Order to History in one system | Work gets split across tools and tracked by hand |
| Mobile | Phone app where each person sees only their work | Clunky mobile tools that teams skip -- so work gets done on paper or not at all |
| Pricing fit | Published prices, flat bundles, and requestors free | Call for a quote, then pay for every login |
| Account safety | Every account is verified and every charge is tracked | Anyone can sign up and billing is hard to audit |
| Preventive maintenance | Recurring schedules that auto-generate work orders on time | Manual calendar reminders or expensive PM add-ons |
| Technician tools | QR scanning, nameplate OCR, document capture, and offline mode | Basic mobile view with no scanning and no offline support |
04How it works
Request to close in three steps
Take requests the right way
Anyone can submit a request from the web or the phone app, tied to the building or asset it is about. Requestors are free, so nobody goes back to texting the shop.
Assign, schedule and work it
Supervisors drag jobs onto the agenda. Technicians get them on their iPhone, check out parts, fill in forms and close out, even without signal.
Close with full history
Every status change, part, photo and signature lands in the asset’s work history, ready for reports, audits and the next technician.
05Connects to
Works with the tools you already pay for
QuickBooks Online
Push invoices, payments and bills to your books.
Stripe
Take card payments straight into your own Stripe account.
iPhone app
Offline work, QR and barcode scanning, nameplate OCR and push alerts.
AI agents (MCP)
Let an AI assistant read and update work through scoped, revocable tokens.
Exports
Download reports and your data whenever you want them.
06Bundles and pricing
Mix and match bundles to fit your operation
Every bundle is a flat monthly price. Pick only what your team needs and add more anytime. Prices in USD, plus applicable tax.
Example: a crew of 5 technicians and 1 supervisor on Work Ops, with your admin included and unlimited free requestors, is $92 a month before tax.
Not sure where to start?
Pick your first bundles
Most teams launch with 2-4 bundles and add more later. Here is how to choose.
Start with the biggest pain point
Pick the bundle that solves your biggest weekly headache first.
Keep your first rollout simple
Most teams move faster when they begin with 2-4 bundles, then add more later.
Pick bundles with quick wins
Prioritize bundles that save time this month, not someday workflows.
Your selection
3 bundles selected
Solid starting point. Easy to roll out, easy to expand later.
Your estimate
See your monthly cost
Toggle bundles above, then model your active billed users and storage.
1 admin included per org
50 GB included, +50 GB each
Monthly estimate
- Selected bundles (3)
- $56
- Role-based seats
- $85
- Storage (0 extra)
- $0
- Total per month, before tax
- $141
Requestors are free. Technicians $9, supervisors $20, admins $30. First admin and first 50 GB are included. Asset Ops requires Work Ops, because its maintenance schedules create work orders.
07Questions
Common questions before you switch
What does it cost?
Each bundle is a flat monthly price, and seats are priced by role: technicians $9, supervisors $20 and admins $30 a month, with your first admin included. Use the estimator above for your exact number.
Do we pay for people who only submit requests?
No. Requestors are free, however many you have, so the whole building can report problems without adding to your bill.
Can someone walk us through it first?
Yes. Book a demo and we will walk your team through it, or take the product tour above and start the trial when you are ready.
Does it work with QuickBooks Online?
Yes. Connect QuickBooks Online from the Integrations page and push invoices, payments and bills, so nobody retypes them.
Can we start small?
Yes. Start with the bundles you need now and add more when your team is ready.
Do we need a yearly contract?
No. OnSync is billed monthly, and you can cancel anytime.
Do we need a credit card to start the trial?
Yes. Checkout collects a card to start a 14-day trial of the bundles you pick. Cancel before the trial ends and you are not charged. Prices in USD, plus applicable tax.
Can we export our data?
Yes. You can export your data any time.
How long does setup take?
Most teams can set up their first workflow in the first week.
Will this work on phone and web?
Yes. OnSync runs on the web and on iPhone with the same workflow and permissions.
Who is it built for?
In-house maintenance teams at plants, facilities, municipalities, and fleets: the people who take requests, work the orders, keep the parts, and buy what is missing. And the small crews just starting out: two technicians on Work Ops is $45 a month with your first admin included, no contract, and you add bundles as you grow.
Start this week
Run your actual work orders through OnSync for 14 days.
Pick one building and one crew. If they are not closing jobs faster by day five, cancel before the trial ends and you pay nothing.
14-day free trial of the bundles you pick. Card required to start; cancel before day 14 and pay nothing. Month-to-month, and you can export your data anytime.